Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by ORVAN. Throughout the site, the terms “we,” “us,” and “our” refer to ORVAN.
ORVAN offers this website, including all information, tools, products, and services available through this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting www.orvanwear.store, purchasing from us, or otherwise using our website and services, you engage in our “Service” and agree to be bound by these Terms of Service.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not use the website or Services.
Our store is hosted on Shopify, which provides the ecommerce platform that enables us to offer our products and services online.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are legally capable of entering into a binding agreement or that you have obtained any consent required under applicable law.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws when using the Service.
You must not transmit viruses, malware, malicious code, or other harmful material.
A breach of these Terms may result in suspension or termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone where permitted by applicable law.
You understand that information you submit through the website, excluding payment information handled through secure payment systems, may be transferred through networks and adapted to technical requirements.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the Service without our express written permission.
Headings used in these Terms are provided for convenience and do not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure information provided on our website is accurate and current.
However, information provided on this site is for general informational purposes and should not be relied upon where more complete or current information is required.
We may update or modify website content at any time, subject to applicable law.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Product prices may change without prior notice.
We reserve the right to modify, suspend, or discontinue any part of the Service where permitted by law.
Promotions, discounts, and special offers may be modified or withdrawn in accordance with their applicable terms.
Nothing in this section affects rights that cannot be excluded under applicable consumer law.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may be available only in limited quantities.
We make reasonable efforts to display product colors, images, materials, measurements, and other characteristics accurately. However, actual appearance may vary depending on your device display, lighting, manufacturing variations, and other factors.
We reserve the right to limit quantities, discontinue products, or modify product descriptions where reasonably necessary.
All purchases are subject to product availability.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel orders where reasonably necessary, including suspected fraud, payment problems, pricing errors, stock availability issues, or violations of these Terms.
You agree to provide current, complete, and accurate purchase and account information.
You are responsible for promptly updating information necessary to complete transactions and contact you regarding your purchases.
If we cancel an order after payment has been successfully collected, an appropriate refund will be issued.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not directly control.
Use of such tools may be subject to additional terms provided by the relevant third party.
Your use of optional third-party tools is at your own discretion and subject to applicable terms and laws.
SECTION 8 – THIRD-PARTY LINKS
Our Service may contain content, products, services, or links provided by third parties.
Third-party websites are independent from ORVAN and may have their own terms and privacy policies.
We are not responsible for third-party websites or services except to the extent required by applicable law.
You should review the relevant third party’s policies before completing transactions with them.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit reviews, comments, suggestions, ideas, photographs, or other content to us, you confirm that you have the right to provide such material.
You must not submit content that violates another person’s rights, contains unlawful or malicious material, or is misleading or fraudulent.
Where you grant us permission to use submitted content, we may use it in accordance with the permissions provided and applicable law.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy for information about how personal information is collected, used, disclosed, retained, and otherwise processed.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.
We reserve the right to correct errors, update information, or cancel affected orders where permitted by applicable law.
If an order is cancelled after payment has been collected, we will provide an appropriate refund.
SECTION 12 – PROHIBITED USES
You may not use the website or its content:
- For unlawful or fraudulent purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To harass, abuse, threaten, or discriminate unlawfully against others
- To submit false or misleading information
- To upload viruses, malware, or malicious code
- To collect personal information unlawfully
- To spam, phish, scrape, crawl, or otherwise misuse the Service
- To interfere with website security or functionality
- To circumvent security features or access restrictions
We may restrict or terminate access where these Terms are violated.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that access to our Service will always be uninterrupted, timely, secure, or error-free.
To the maximum extent permitted by law, the Service and products are provided subject to applicable statutory guarantees and rights.
ORVAN will not be liable for indirect, incidental, special, or consequential losses where such liability may lawfully be excluded or limited.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, statutory right, or liability that cannot legally be excluded.
SECTION 14 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify ORVAN against reasonable claims, losses, liabilities, and expenses resulting from your unlawful use of the Service, your breach of these Terms, or your infringement of another party’s rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or ORVAN.
You may stop using our Services at any time.
We may suspend or terminate access to the Service if you materially breach these Terms, engage in fraudulent or unlawful activity, or misuse our website.
Obligations that by their nature should survive termination will continue to apply.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service, together with policies and operating rules published on our website, constitute the agreement governing your use of the Service to the extent permitted by applicable law.
Any failure by us to enforce a provision does not constitute a waiver of that provision.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws.
Where mandatory consumer protection laws or jurisdictional rights apply to you, nothing in these Terms is intended to restrict those rights.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.
The latest version will be published on this page.
Your continued use of the Service following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
SECTION 20 – ORDERS AND ORDER ACCEPTANCE
After placing an order, you may receive an electronic confirmation acknowledging that we have received your order.
We reserve the right to review and accept or decline an order before fulfillment where reasonably necessary.
Order acceptance remains subject to successful payment authorization, product availability, and our fraud prevention procedures.
SECTION 21 – SHIPPING AND DELIVERY
Available shipping methods, charges, estimated delivery times, and applicable conditions are described in our Shipping & Delivery Policy.
Delivery estimates are not guaranteed unless expressly stated otherwise.
Carrier delays, customs procedures, severe weather, public holidays, or other circumstances outside our reasonable control may affect delivery times.
SECTION 22 – RETURNS, REFUNDS AND CANCELLATIONS
Eligible items may be returned within 30 days from delivery, subject to our Refund & Return Policy.
ORVAN provides free return shipping for eligible returns and charges 0% restocking fees.
Orders may be cancelled before fulfillment in accordance with our cancellation rules.
Products specifically designated as Final Sale may not be eligible for returns or cancellations, except where required by applicable consumer law.
Please review our Refund & Return Policy for complete conditions and instructions.
SECTION 23 – INTELLECTUAL PROPERTY
The ORVAN name, branding, logos, graphics, website design, text, product presentation, and other original content available through our website are owned by or licensed for use by ORVAN unless otherwise stated.
You may not reproduce, distribute, modify, republish, or commercially exploit protected content without appropriate authorization.
Third-party trademarks and intellectual property remain the property of their respective owners.
SECTION 24 – CONSUMER RIGHTS
Nothing in these Terms is intended to exclude, restrict, or modify rights or remedies available to consumers that cannot legally be excluded.
Where applicable consumer protection legislation provides mandatory guarantees or remedies for faulty, damaged, incorrectly described, or otherwise non-compliant goods, those rights continue to apply regardless of anything stated in these Terms.
SECTION 25 – CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
ORVAN Customer Care
Email: customer.orvan@outlook.com
Phone: +61 468 798 798
Website: www.orvanwear.store